

- FAQs -
I want to work with Heartfelt Handwriting, how do I get started?
Getting Started
That’s wonderful! We can’t wait to send something beautiful to your loved ones. Submit an inquiry form to provide your details & we’ll confirm if we can accommodate your request.
Due to the handwritten nature, we are not able to accommodate all inquiries, & will respond on a first come first served basis. You are welcome to contact Heartfelt directly at hello@heartfelthandwriting.com or (760) 585-8993 if you have any questions. Feel free to schedule a call if helpful!
Do you work with clients outside of San Diego?
Location
Of course! The nature of this business allows us to connect over the phone or email to discuss details, & then we’ll take care of the order to ensure that it’s beautiful! Once the cards are addressed & written, we’ll hand deliver the cards to the post office for you. Cards may be mailed domestically or internationally.
Can I just hire you to address envelopes only?
A La Carte Services
Yup! You can purchase handwriting services A La Carte, and choose which service meets your needs. You can choose from various handwriting styles including Print, Flourished, or Calligraphy & which ink color will compliment the envelopes. You can hire Heartfelt to stamp & deliver the envelopes or mail them back to you.
How does postage & stamp sourcing work?
Postage
If you order a package through Heartfelt, one perk is that you’ll receive free stamps! If you’re ordering A La Carte services, you’re welcome to either add a stamp book when you provide the envelopes, or purchase one of the many stamp options from Heartfelt's inventory. Stamps are sold at the current USPS rate so you can save yourself a trip to the Post Office.
Note - cards will be postmarked from San Diego. If you prefer that the cards are postmarked from your local area, we can mail the addressed envelopes back to you & you’d pay the cost of shipping.
*Heartfelt Handwriting is not responsible for cards that are lost in the mail or destroyed due to the mailing process with USPS. All cards will be photographed prior to delivery to the Post Office.
Am I able to expedite my order?
Rush Orders
We understand that things come up & you want the cards completed ASAP. We're here to help & will accommodate whenever possible. Any order with expected delivery within 2 weeks of placing the order will have a 20% rushing fee included.
Do you help with wording of the card message?
Messages
Happy to! Let us know if you’d like support & we can provide you with sample messages based on the event that you’re writing cards for. You’ll provide us with your “Standard” message that you want written to most of your recipients, & you can also request up to 20% of your order to be personalized messages.
Do you provide samples?
Samples
We invite you to look at samples in our Gallery & Instagram, as you’ll see a lot of options available. If you’d like one mailed to you, use the Contact Form & we’d be happy to send you snail mail!
Can I hire you for multiple events?
Multiple Events
Of course! We would be honored to help and work together again. What a compliment.
I’d like to use my own stationery. How does that work?
Personalized Stationery
We’re happy to write on your stationery, and here are a couple suggestions to make it a smooth process:
First, have it shipped directly to us so that you do not have to pay for shipping twice.
Second, we would recommend a 5x7 sized card as most card messages are a handful of sentences. 4x6 sized cards can work, but are not recommended as the message will likely go onto the back page. A 3x5 sized card is too small and not recommended.
Third, if you would like calligraphy written on envelopes, they must be at least 70lb paper weight for the calligraphy pen and ink to work. Heartfelt’s envelopes are perfect for calligraphy if you would like to provide a 5x7 card and purchase envelopes through Heartfelt.
What types of payments do you accept?
Payment
Our preferred payment method is Zelle. We also accept bank transfers, checks, Venmo, & credit cards at a 3% processing fee.
